START WITH THE FRICTION
See the simple setup →
Make your best first answer available all day.
ChatNexus handles repeatable questions in your brand’s voice, then makes the next action feel obvious.
AI ASSISTANT FOR YOUR WEBSITE
Turn every website visit into a useful conversation.
ChatNexus is a no-code AI assistant that answers from your website, files and live business data—then helps visitors choose, book, buy or reach your team.
No credit card
Publish on any website
Human handoff built in
A better first answer is closer than you think.
Is this available tomorrow?
✦
I checked the availability you shared. There are two times open tomorrow.
Next best step2 slots open
Want to book the 2:00 PM slot, or see the other available time?
Book the 2:00 PM slot →✓Intent capturedReady for your team
Answers from your knowledgeWebsite pages, files and live business data
Designed for actionSupport, sales, bookings and qualified leads
Ready for your websitePreview it first, then publish with one embed
A BETTER FRONT DOOR
Turn questions into customers, bookings and qualified leads.
ChatNexus gives visitors an answer before they leave, then moves the conversation toward the outcome your business actually wants.
Visitors get lost, cannot find an answer, or leave too soon.
Let them ask in their own words and guide them directly to the right service, page, policy or product.
Good leads arrive while your team is busy or offline.
Answer immediately, qualify the need, capture details, book the next step or hand over with context.
Shoppers need help choosing before they are ready to buy.
Recommend relevant products, show images, answer objections and keep the approved route to checkout close.
ONE KNOWLEDGE LAYER / MANY OUTCOMES
Put one capable AI assistant in front of every visitor.
ChatNexus turns the information you already have into clear answers, relevant recommendations and a practical next step.
Answer with context
Bring together your website, files, help docs and live sources so your assistant can answer with the details that matter.
Explore knowledge →Move intent forward
Recommend the right thing, qualify a lead, collect the details you need or guide someone straight to a booking.
See the experience →Keep humans in control
Set the boundaries, approve the sources and hand the conversation to your team whenever a human is the right answer.
Talk to our team →BUILT FOR THE QUESTIONS THAT REPEAT
Support customers, sell more, book more—without another queue.
Start with the conversation your team answers all day, then expand the same assistant as your business grows.
Support
Give customers an answer before a ticket becomes a queue, with the option to escalate when it matters.
Sales
Help a curious visitor find the right product, understand the fit and take the next step.
Booking
Turn “are you available?” into a confident path to the right time, service or location.
Lead capture
Collect useful context while the conversation is fresh, then pass a warmer handoff to your team.
BRING YOUR ANSWERS TOGETHER
Teach ChatNexus what your business knows.
Connect the sources you trust so every answer is grounded in your real products, policies, availability and way of working.
Files
Website
API
Database
YouTube
Direct text
Custom tools
Drive / Notion / Dropbox
▤
Files
Upload FAQs, brochures, policies, menus and catalogues in the formats you already use.
⌁
Website
Choose which pages the agent should learn from and keep the answer connected to your public site.
↗
API
Bring current information from another service into the conversation when it is needed.
▦
Database
Answer from live stock, pricing, availability, orders or other approved business data.
▶
YouTube
Turn useful explanations in your videos and playlists into answers customers can ask for.
✎
Direct text
Type or paste an answer, policy or instruction and update it whenever the business changes.
⌘
Custom tools
Let the agent check, capture or trigger the specific actions your workflow needs.
◈
Cloud integrations
Import directly from Google Drive, Notion, Confluence and Dropbox.
ONE AGENT / MANY JOBS
One AI assistant for support, sales, bookings and leads.
Give every conversation the same trusted knowledge, clear rules and human handoff when a person is the right answer.
?
Support Agent
Resolve customer issues instantly from the knowledge base, then escalate with the useful context intact.
- Answers from approved support docs
- Creates tickets and tracks status
- Detects language and escalates safely
↗
Sales Agent
Qualify intent, answer objections and guide product discovery across Web, WhatsApp and Telegram.
- Shows live catalogue, images and stock
- Creates Stripe checkout links in chat
- Routes high-value opportunities to people
◷
Booking Agent
Let customers book, reschedule or cancel appointments with calendar-aware confirmations and reminders.
- Syncs with calendar availability
- Sends confirmations and reminders
- Manages flexible rescheduling and waitlists
@
Email Escalation
Send a complete, useful conversation summary to the right team instead of forwarding an empty contact form.
- Captures the full conversation trail
- Routes by intent and urgency
- Gives the recipient a clear next action
◎
Lead Capture
Collect the details that make a lead actionable, then sync the context your CRM or team needs.
- Asks only the fields that matter
- Qualifies before the handoff
- Passes source, intent and timing
↗
Survey & Feedback
Gather structured feedback and NPS in a friendly conversation rather than another static form.
- Collects consistent responses
- Captures sentiment and themes
- Turns feedback into an organised record
⇄
Live Handoff
Transfer the conversation with its history and intent intact, so your team can start where the customer left off.
- Preserves context and conversation history
- Triggers when human judgment matters
- Lets the team continue naturally
＋
Smart Forms
Render the next form inside the conversation when the agent knows which fields and validations are actually needed.
- Asks for only relevant information
- Validates before submission
- Moves the visitor straight to action
PICTURE THE MOMENT
See how ChatNexus works for a business like yours.
Choose a real workflow. See what the customer asks, how the assistant helps them decide, and what arrives ready for your team.
A chipped tooth at 8:47 tonight.
They are worried, they have work in the morning, and they do not want to leave a voicemail and hope somebody calls back. The agent follows your approved urgency wording, finds an appropriate slot, answers payment questions and leaves the morning team a structured handover.
01Understand the request
02Offer approved times
03Prepare the front desk
Six questions stand between a couple and a weekend away.
The agent answers from your property information, shows the right room images, compares units, explains house rules and checks live availability without sending the guest through five tabs.
01Show the right unit
02Answer booking friction
03Continue after check-in
The client knows the look—just not the treatment.
The agent translates the desired result into the closest service, explains preparation and aftercare, then offers the right appointment length without pretending to be the stylist.
01Translate the request
02Match service + specialist
03Book the correct slot
Water under the sink before work.
The agent gathers the suburb, problem type, photos and timing, then applies your approved urgency rules. Routine jobs get a time window; urgent work reaches the on-call technician with context already attached.
01Capture evidence
02Apply urgency rules
03Dispatch with context
The shopper knows the occasion, not the product.
A gift for a runner, under a specific budget, by Saturday. ChatNexus turns that brief into a live shortlist, confirms stock, answers the practical objections and keeps the route to checkout close.
01Understand the occasion
02Curate live products
03Move intent to checkout
Twelve guests. Two allergies. One organiser comparing venues.
The agent answers menu and venue questions, captures the date, group size and dietary requirements, then secures the reservation or packages a complete event enquiry for a manager.
01Resolve group questions
02Capture every requirement
03Book or qualify the event
The listing is gone. The lead does not have to be.
Instead of ending the conversation, the agent asks about area, budget and non-negotiables, shows matching listings and books a qualified viewing with the right agent.
01Recover the lost listing
02Match live alternatives
03Book a qualified viewing
The problem feels too small for a call—until the deadline arrives.
The agent explains the services you handle in plain language, structures the intake and identifies deadlines that need prompt human attention without giving professional advice.
01Make the first step easy
02Structure the intake
03Prepare the expert
The hardest part of a first workout is often walking in.
The agent learns the visitor’s goals and confidence level, explains the right starting point and books a tour or trial session with clear preparation.
01Understand confidence + goals
02Match the right starting point
03Book the first visit
A warning light appears on the drive home.
The agent captures the make, model, warning message, symptoms and dashboard photo, then applies approved safety guidance before preparing a service booking.
01Capture the vehicle symptoms
02Apply safety guidance
03Prepare the service advisor
The family wants the trip, but needs to picture the day.
Images, itinerary details, accessibility needs and availability come together so travellers can understand the experience before they reach the approved booking route.
01Make the experience visible
02Resolve group questions
03Convert confidence into a booking
Something feels wrong after the clinic closes.
Approved escalation wording, structured symptom intake and a clear route to care help the owner take the next safe step while clinical judgment stays with the veterinarian.
01Capture the concern safely
02Apply clinic escalation rules
03Prepare owner + clinician
A date, a vision—and no idea what the event should cost.
The agent shapes the brief, shows relevant portfolio work and separates a straightforward package from the custom proposal that needs your planner.
01Shape the brief
02Show relevant proof
03Route to package or planner
The risk is clear. The policy name is not.
The agent translates the first step, captures approved risk information and routes advice-dependent questions to a licensed broker with context intact.
01Translate the customer need
02Structure approved information
03Handoff with full context
A strong candidate lands on the vacancy page after everyone has logged off.
The agent explains the role, asks consistent screening questions and helps the candidate submit the right documents or book a recruiter conversation.
01Match intent to vacancies
02Capture consistent screening
03Prepare recruiter + candidate
A parent is choosing who to trust with their child.
The agent answers the questions that matter, shows the right environment and books a prepared tour without hiding the human conversation parents need.
01Answer the trust questions
02Show the right environment
03Book a prepared tour
“How much to clean my place?” becomes a quote you can actually use.
The agent scopes rooms, surfaces, access and timing, matches the right service and sends your team a quote-ready brief instead of another vague enquiry.
01Scope the property
02Match the correct service
03Quote or escalate cleanly
The client has a mood board, but not yet a brief.
The agent turns inspiration into a structured shoot brief, shows relevant work and makes the next conversation with the photographer more focused.
01Turn inspiration into a brief
02Show relevant work
03Qualify the shoot
A remote team needs a room tomorrow, not another enquiry form.
The agent matches the space to the team’s workday, confirms facilities and availability, then books a tour or routes a qualified team enquiry.
01Match space to the workday
02Confirm facilities + availability
03Book or qualify the team
A birthday cake begins as a photograph and a guest count.
The agent turns the reference image, serving size, date and dietary constraints into an order brief ready for a baker review or deposit.
01Build the order brief
02Check date + constraints
03Take deposit or baker review
The flight lands late. The rental questions arrive even later.
The agent understands the journey, matches the vehicle and extras, explains collection requirements and leaves a clean route to the booking.
01Understand the journey
02Match vehicle + extras
03Prepare collection
The customer has a corner, a measurement and a screenshot.
The agent translates the room constraint into a visual shortlist, checks dimensions and prepares the showroom team for a more useful visit.
01Translate the room constraint
02Build a visual shortlist
03Prepare the showroom visit
A broken gate arrives as a two-line message at midnight.
The agent identifies the property, captures evidence and asks the follow-up questions your maintenance team actually needs. The tenant gets a reference; the manager gets the correct work order.
01Identify property + urgency
02Create the work order
03Keep the tenant informed
One evening to choose the course that changes a career.
The agent asks about background, goal and available study time, compares programmes and dates, then helps the student start an application or book an advisor call while their motivation is high.
01Clarify the learner goal
02Compare programmes
03Start a prepared application
THE DIFFERENCE
More than a chatbot: a route from question to action.
ChatNexus answers questions, recommends the right option, captures leads, books appointments and hands off with context—so your website does more than display information.
Answers in isolation.
- Usually relies on static FAQs or a narrow script.
- Often cannot check current stock, availability or order information.
- Leaves the visitor to start again when the next step needs a form or person.
- Creates another tool for the team to maintain.
Answers with a route forward.
- Searches the website, files, cloud sources and approved live data.
- Uses images, cards and guided choices when the decision needs more than text.
- Captures a lead, starts a booking, renders a form or hands off with context.
- Lets your team preview, improve and publish without rebuilding the site.
| What the customer needs | Basic chatbot | ChatNexus | Business value |
|---|---|---|---|
| Find an answer anywhere in your business knowledge | Usually static FAQs | Websites, files, cloud tools and live data | Less searching |
| Check current availability, stock or order information | Often unavailable | Approved live data | Useful now |
| Compare and understand products visually | Mostly text | Images, cards and guided choices | Easier decisions |
| Take the next step without starting again | Answer only | Forms, bookings, lead capture and handoff | More momentum |
| See whether it works before changing your site | Varies by platform | Preview in minutes, publish when ready | Low-risk start |
FROM FIRST SOURCE TO FIRST ANSWER
Set up your AI assistant in an afternoon.
Add your knowledge, choose the job, preview the experience and publish when the answers feel right.
01 / CUSTOMER ASKS“Is this available tomorrow?”
The visitor asks naturally instead of searching through pages.
02 / CHATNEXUS CHECKSYour content · rules · live data
The agent uses the business information you approved.
03 / ANSWER + ACTION“Yes—two times are open.”
The customer gets a useful answer and a clear next step.
Add what your business knows
Paste your website, upload a file or connect live data. ChatNexus organises the information for you.
Choose what the agent should do
Pick support, sales, booking or lead capture. Set the tone, instructions and moments that need a human.
Preview, publish and improve
Test the answers before customers see them. Add the agent to any website, then learn from every conversation.
CUSTOMER STORIES / REAL WORKFLOWS
See what a better first conversation looks like.
Explore practical workflows for the questions, choices and handoffs that usually cost your team time.
The blue card is direct feedback from this live homepage review. The workflow stories are illustrative examples of the outcomes the product is designed to create.
“This is fantastic. I love it! Great work—let’s add more.”
EAEarly-access ChatNexus user
Direct product feedback · July 2026
Direct product feedback · July 2026
“I stopped opening the day with a queue of missed calls.”
A worried patient asks for help after reception closes. The agent follows the practice’s urgency wording, finds an appropriate slot and leaves the morning team a complete, structured handover.
8:47 PM · context capturedBrowse the full field-note library 16 WORKFLOWS
RECENT WORK / LINKEDIN
See ChatNexus turn scattered conversations into one clear next step.
A 30-second product story that follows an everyday customer question to a grounded answer, a clear next step and a useful handoff.
Follow the build on LinkedIn ↗ Watch the customer conversation layer00:30
A SMALL START / ROOM TO GROW
Start free. Upgrade when the workflow proves itself.
Try one useful conversation, see what changes for your team and add more capability when you are ready.
Free
Prove one useful conversation with the essentials.
$0 / forever
Start free1 chatbot · 100k AI credits · 50 messages/mo · 5 training linksPro
Bring a more capable assistant to your website.
$20 / month
See Pro pricing2 chatbots · 1M AI credits · 500 messages/mo · more channelsBusiness
More control for growing teams and live data.
$99 / month
Talk to usComing soon · 10 chatbots · 10M AI credits · 10,000 messages/mo · 300 voice minutesA FEW GOOD ANSWERS
What teams usually ask before they start.
How does the free plan work?
The free plan includes up to 50 AI responses per month with one chatbot and basic features. No credit card is required—you can sign up and start building, then upgrade when you need higher limits and premium features.
Do I need to rebuild my website?
No. ChatNexus is designed to sit on top of the website you already have. Add the widget with one embed script when you are ready to publish.
What does the assistant answer from?
You choose the sources: website pages, documents, help content and connected live business data. You stay in control of what informs the answer.
Can a person take over the conversation?
Yes. Human handoff is part of the experience, so the assistant can collect useful context and make it easier for your team to take over.
Can I start without a technical team?
Yes. ChatNexus is no-code and built for a practical first setup: add your sources, shape the job, preview the result and publish.
What data sources can I connect?
Connect website pages, PDF, DOCX, TXT and CSV files, REST APIs, PostgreSQL or MySQL databases, YouTube transcripts, direct text and custom tools. Pro plans can also connect sources such as Google Drive, Notion, Confluence and Dropbox.
Which AI models and channels are supported?
ChatNexus supports leading model families from OpenAI, Anthropic, Google and DeepSeek. The same knowledge can power Web, WhatsApp Business, Telegram, Instagram DMs and SMS, with Web deployment available now.
Can I customize the chatbot?
Yes. Customize colors, fonts, chat bubble style, welcome messages, avatar, position and more. Pro plans can remove ChatNexus branding entirely.
Is my data secure?
All data is encrypted in transit and at rest. Your training data is not shared with other users or used to train third-party models. See the Security page for the full details.
How do I deploy the chatbot to my website?
Copy and paste a single embed script into your website. It works with any website, CMS or framework, including WordPress, Shopify, Wix, React and more.
What happens if the agent cannot answer?
You choose the fallback: email escalation with the full conversation, live handoff to a human or contact form capture. You can configure exactly when each route triggers.
Can I connect live business data?
Yes. PostgreSQL, MySQL, REST APIs and webhooks can provide live information such as stock, order status, pricing and availability while your approved rules keep the answer bounded.
Is there a contract?
No. The free plan is yours without a credit card, Pro is month-to-month and you can cancel anytime. Annual billing is also available with a 20% discount.
OPEN ECOSYSTEM
Bring the tools your team already uses.
Connect the AI models, knowledge sources, customer channels and business systems you already trust. Start with a website or one file; add more when it becomes useful.
See every integration →Intelligence
OpenAIClaudeGeminiDeepSeek
Knowledge
Google DriveNotionConfluenceDropbox
Channels
WebWhatsAppTelegramVoice
Data + commerce
PostgreSQLSupabasePineconeStripe
RESOURCES / PRACTICAL GUIDANCE
Learn how to make your website more useful.
Explore the field guide for practical advice on AI assistants, customer questions, knowledge and human handoff.
How to add an AI chatbot to a website
A practical look at the first decisions that make a website assistant useful.
Read article →How to train a chatbot on your website
What good source material looks like and why context changes the answer.
Read article →Human handoff for AI chatbots
Design the moment where context should move from automation to your team.
Read article →THE NEXT BEST ANSWER STARTS HERE
Give your next visitor a better first answer.
Start with one repeatable question. Build the answer, preview the experience and publish when it feels right.