A BETTER FIRST ANSWER
See how it works →
Make every website visit more useful.
Answer common questions in your voice and help visitors know what to do next.
WHERE WEBSITES LEARN TO TALK
Where websites learn to talk.
ChatNexus turns website pages and files you approve into a conversational agent that answers visitors and points them to a useful next step.
No credit card
Publish on any website
You control what it knows
WEBSITE CHAT / EXAMPLE
A better first answer is closer than you think.
◷Next
Ask a question →
✓Question understoodUseful next step
Story 01 / 05
CONNECT A SOURCE
Use the tools you already have.
Start with website pages or files. Add connected sources when they are available to your plan.
NotionGoogle Drive
Dropbox
PDFs & docs
✓ Connector options depend on your plan and setup.
Answers from your knowledgeWebsite pages, files and connected sources
Designed for actionWelcome, contact support and appointment booking
Ready for your websitePreview it first, then publish with one embed
PRODUCT IN MOTION / REAL SCREENS
See the answer layer turn a question into momentum.
Watch an example conversation: a visitor question, an answer from approved information and a clear next step.
01:03 EXPLAINERQuestion → answer → action
A better first conversation, in motion01:03
Built from your approved sources Preview before publishing Choose the next step
YOUR WEBSITE, NOW CONVERSATIONAL
Your visitors ask. Your website responds.
Instead of hunting through pages or waiting for a reply, people can ask your business a real question and get a useful way forward.
Visitors cannot find the answer they need.
Let them ask in their own words. Point them to the right page, service, policy or product.
Enquiries come in when your team is busy.
Answer routine questions, help visitors request a booking and show the next step configured for your workspace.
Customers are unsure what to choose.
Explain the options, answer questions and help them take the next step.
WHAT MAKES A WEBSITE TALK
Everything your business already knows, ready for a conversation.
ChatNexus uses information you approve to answer visitors and point to a practical next step.
Give it something real to say
Start with website pages and files. Add connected sources when they are available to your plan and setup.
Explore knowledge →Make the next move clear
Give visitors a useful next step, answer support questions or help them request a booking.
See the experience →Keep the conversation yours
Choose the sources, set the tone and preview the conversation before you publish.
Talk to our team →BUILT FOR THE QUESTIONS THAT REPEAT
Start with the conversation your visitors need most.
Choose a welcome, support or booking conversation. Enable the agents that fit your site.
Welcome
Greet visitors and make the first useful step clear.
Contact Support
Answer common questions from information you approve.
Appointment Booking
Help visitors request a time through your booking setup.
More agent options
Pro shows additional configurations as they become available for your workspace.
CONNECT YOUR BUSINESS INFORMATION
Help your website answer questions about your business.
Add website pages and files you approve. Other connections depend on your plan and setup.
Files
Website
API
Database
YouTube
Direct text
Custom tools
Drive / Notion / Dropbox
▤
Files
Upload FAQs, brochures, policies, menus and catalogues in the formats you already use.
⌁
Website
Choose which pages the agent should learn from and keep the answer connected to your public site.
↗
API
Connect a supported service so the agent can use approved, current information.
▦
Live data
Where a suitable connection is configured, use current business information in an answer.
▶
YouTube
Turn useful explanations in your videos and playlists into answers customers can ask for.
✎
Direct text
Type or paste an answer, policy or instruction and update it whenever the business changes.
⌘
Custom tools
Where configured, let the agent use tools for the actions your workflow needs.
◈
Cloud integrations
Connect tools such as Google Drive, Notion, Confluence and Dropbox where available for your plan.
THREE ESSENTIAL AGENTS / USE THEM TOGETHER
Give visitors a clear first step.
Free includes Welcome, Contact Support and Appointment Booking. Enable any combination of the three.
01
Welcome
Greet visitors and point them toward a useful first step.
- Use the greeting you choose
- Make help and booking easy to find
02
Contact Support
Answer common questions from the source material you approve.
- Use your selected information
- Keep the next step clear
03
Appointment Booking
Help visitors request an appointment through the booking setup in your workspace.
- Ask for the details the booking flow needs
- Review the request in your configured system
+
More specialist agents
Pro shows additional agent configurations. Availability and provider setup depend on your workspace.
- Check the agent’s current status
- Connect and verify required providers
PICTURE THE MOMENT
See how ChatNexus works for a business like yours.
Browse examples for different businesses. These are illustrations, not preconfigured agents; live data, bookings, payments and handoffs depend on your plan and connected services.
A chipped tooth at 8:47 tonight.
They are worried, they have work in the morning, and they do not want to leave a voicemail and hope somebody calls back. The agent follows your approved urgency wording, finds an appropriate slot, answers payment questions and leaves the morning team a structured handover.
01Understand the request
02Offer approved times
03Prepare the front desk
Six questions stand between a couple and a weekend away.
The agent answers from your property information, shows the right room images, compares units, explains house rules and checks approved information without sending the guest through five tabs.
01Show the right unit
02Answer booking friction
03Continue after check-in
The client knows the look—just not the treatment.
The agent translates the desired result into the closest service, explains preparation and aftercare, then offers the right appointment length without pretending to be the stylist.
01Translate the request
02Match service + specialist
03Book the correct slot
Water under the sink before work.
The agent gathers the suburb, problem type, photos and timing, then applies your approved urgency rules. Routine jobs get a time window; urgent work reaches the on-call technician with context already attached.
01Capture evidence
02Apply urgency rules
03Dispatch with context
The shopper knows the occasion, not the product.
A gift for a runner, under a specific budget, by Saturday. ChatNexus turns that brief into a live shortlist, confirms stock, answers the practical objections and keeps the route to checkout close.
01Understand the occasion
02Curate live products
03Move intent to checkout
Twelve guests. Two allergies. One organiser comparing venues.
The agent answers menu and venue questions, captures the date, group size and dietary requirements, then secures the reservation or packages a complete event enquiry for a manager.
01Resolve group questions
02Capture every requirement
03Book or qualify the event
The listing is gone. The lead does not have to be.
Instead of ending the conversation, the agent asks about area, budget and non-negotiables, shows matching listings and books a qualified viewing with the right agent.
01Recover the lost listing
02Match live alternatives
03Book a qualified viewing
The problem feels too small for a call—until the deadline arrives.
The agent explains the services you handle in plain language, structures the intake and identifies deadlines that need prompt human attention without giving professional advice.
01Make the first step easy
02Structure the intake
03Prepare the expert
The hardest part of a first workout is often walking in.
The agent learns the visitor’s goals and confidence level, explains the right starting point and books a tour or trial session with clear preparation.
01Understand confidence + goals
02Match the right starting point
03Book the first visit
A warning light appears on the drive home.
The agent captures the make, model, warning message, symptoms and dashboard photo, then applies approved safety guidance before preparing a service booking.
01Capture the vehicle symptoms
02Apply safety guidance
03Prepare the service advisor
The family wants the trip, but needs to picture the day.
Images, itinerary details, accessibility needs and availability come together so travellers can understand the experience before they reach the approved booking route.
01Make the experience visible
02Resolve group questions
03Convert confidence into a booking
Something feels wrong after the clinic closes.
Approved escalation wording, structured symptom intake and a clear route to care help the owner take the next safe step while clinical judgment stays with the veterinarian.
01Capture the concern safely
02Apply clinic escalation rules
03Prepare owner + clinician
A date, a vision—and no idea what the event should cost.
The agent shapes the brief, shows relevant portfolio work and separates a straightforward package from the custom proposal that needs your planner.
01Shape the brief
02Show relevant proof
03Route to package or planner
The risk is clear. The policy name is not.
The agent translates the first step, captures approved risk information and routes advice-dependent questions to a licensed broker with context intact.
01Translate the customer need
02Structure approved information
03Handoff with full context
A strong candidate lands on the vacancy page after everyone has logged off.
The agent explains the role, asks consistent screening questions and helps the candidate submit the right documents or book a recruiter conversation.
01Match intent to vacancies
02Capture consistent screening
03Prepare recruiter + candidate
A parent is choosing who to trust with their child.
The agent answers the questions that matter, shows the right environment and books a prepared tour without hiding the human conversation parents need.
01Answer the trust questions
02Show the right environment
03Book a prepared tour
“Could you estimate this job?” becomes a quote you can actually use.
The agent scopes rooms, surfaces, access and timing, matches the right service and sends your team a quote-ready brief instead of another vague enquiry.
01Scope the property
02Match the correct service
03Quote or escalate cleanly
The client has a mood board, but not yet a brief.
The agent turns inspiration into a structured shoot brief, shows relevant work and makes the next conversation with the photographer more focused.
01Turn inspiration into a brief
02Show relevant work
03Qualify the shoot
A remote team needs a room tomorrow, not another enquiry form.
The agent matches the space to the team’s workday, confirms facilities and availability, then books a tour or routes a qualified team enquiry.
01Match space to the workday
02Confirm facilities + availability
03Book or qualify the team
A birthday cake begins as a photograph and a guest count.
The agent turns the reference image, serving size, date and dietary constraints into an order brief ready for a baker review or deposit.
01Build the order brief
02Check date + constraints
03Take deposit or baker review
The flight lands late. The rental questions arrive even later.
The agent understands the journey, matches the vehicle and extras, explains collection requirements and leaves a clean route to the booking.
01Understand the journey
02Match vehicle + extras
03Prepare collection
The customer has a corner, a measurement and a screenshot.
The agent translates the room constraint into a visual shortlist, checks dimensions and prepares the showroom team for a more useful visit.
01Translate the room constraint
02Build a visual shortlist
03Prepare the showroom visit
A broken gate arrives as a two-line message at midnight.
The agent identifies the property, captures evidence and asks the follow-up questions your maintenance team actually needs. The tenant gets a reference; the manager gets the correct work order.
01Identify property + urgency
02Create the work order
03Keep the tenant informed
One evening to choose the course that changes a career.
The agent asks about background, goal and available study time, compares programmes and dates, then helps the student start an application or book an advisor call while their motivation is high.
01Clarify the learner goal
02Compare programmes
03Start a prepared application
THE DIFFERENCE
Turn approved information into a useful website conversation.
Visitors can ask a question, get an answer from sources you choose and see a clear next step.
Visitors have to find their own way.
- People search through pages to find an answer.
- They may need to wait for a reply during business hours.
- They may not know how to contact or book with you.
Make the next step clear.
- Answer from website pages and files you approve.
- Choose Welcome, Contact Support or Appointment Booking.
- Preview the conversation, then add the embed to your site.
| What the customer needs | Basic chatbot | ChatNexus | Business value |
|---|---|---|---|
| Find a useful answer | Search pages or wait for help | Ask from the website | Less searching |
| Choose a first step | Work out where to go | Welcome, support or booking | Clear direction |
| Try it before publishing | Depends on the platform | Preview, adjust and embed | Start with confidence |
FROM FIRST SOURCE TO FIRST ANSWER
Set up your website conversation in three steps.
Choose an agent, add approved information, test real questions and publish when it is ready.
01 / CUSTOMER ASKS“Where can I find your opening hours?”
The visitor asks naturally instead of searching through pages.
02 / CHATNEXUS CHECKSYour content · rules · connected sources
The agent uses information and connections you approved.
03 / ANSWER + ACTION“Here are the hours listed on our site.”
The customer gets a useful answer and a clear next step.
Add what your business knows
Add website pages or upload a file. Other sources depend on your plan and setup.
Choose what the agent should do
Choose Welcome, Contact Support or Appointment Booking. You can enable any combination.
Preview, publish and improve
Test the answers before customers see them. Add the embed to your website when the setup is ready.
CUSTOMER STORIES / REAL WORKFLOWS
See what a better first conversation looks like.
Read customer feedback and explore examples of possible website conversations.
The quote is shown with initials only. Workflow cards are illustrative examples; each setup and provider connection must be configured and checked.
“This is fantastic. I love it! Great work—let’s add more.”
“EA
“I stopped opening the day with a queue of missed calls.”
A worried patient asks for help after reception closes. The agent follows the practice’s urgency wording, finds an appropriate slot and leaves the morning team a complete, structured handover.
8:47 PM · context capturedBrowse the full field-note library 16 WORKFLOWS
A SMALL START / ROOM TO GROW
Start free. Upgrade when the workflow proves itself.
Try one useful conversation, see what changes for your team and add more capability when you are ready.
Free
Start with three essential agents.
$0 / forever
Start freeUse Welcome, Contact Support and Appointment Booking together · 1 chatbot · 100k AI credits · 50 messages/moPro
Add voice and more tools for your team.
$20 / month
See Pro pricingVoice AI and advanced analytics included · 2 chatbots · 1M AI credits · 500 messages/moBusiness
More capacity for growing teams.
$99 / month
Talk to usVoice AI and advanced analytics included · 10 chatbots · 10M AI credits · 10,000 messages/moA FEW GOOD ANSWERS
What teams usually ask before they start.
How does the free plan work?
Free includes one chatbot, 50 messages a month and the Welcome, Contact Support and Appointment Booking agents. You can enable any combination of those agents without a credit card.
Do I need to rebuild my website?
No. ChatNexus is designed to sit on top of the website you already have. Add the widget with one embed script when you are ready to publish.
What does the assistant answer from?
You choose the sources available in your workspace, starting with website pages and files. Connected sources depend on your plan and setup.
Can a person take over the conversation?
Handoff options depend on the agents and integrations enabled in your workspace. Set up and test the route before publishing it to visitors.
Can I start without a technical team?
Yes. ChatNexus is no-code and built for a practical first setup: add your sources, shape the job, preview the result and publish.
What data sources can I connect?
Start with website pages and uploaded files. APIs, databases and connectors such as Google Drive, Notion, Confluence and Dropbox are available where your plan and setup support them.
Which AI models and channels are supported?
Website chat is available. WhatsApp needs a connected provider. Voice AI is included with Pro. Other channels are shown in your workspace when they are available.
Can I customize the chatbot?
Yes. Customize colors, fonts, chat bubble style, welcome messages, avatar, position and more. Pro plans can remove ChatNexus branding entirely.
How is my data handled?
Review the Security page before adding business information. Connect only sources your team is allowed to share and that your workspace is set up to use.
How do I deploy the chatbot to my website?
Copy and paste a single embed script into your website. It works with any website, CMS or framework, including WordPress, Shopify, Wix, React and more.
What happens if the agent cannot answer?
The response depends on the fallback options enabled in your workspace. Check and test each route before visitors use it.
Can I connect live business data?
Some workspaces can connect APIs, databases or webhooks. Check the available options in your workspace, then test the connection and answers before publishing.
Is there a contract?
No. The free plan is yours without a credit card, Pro is month-to-month and you can cancel anytime. Annual billing is also available with a 20% discount.
OPEN ECOSYSTEM
Bring the tools your team already uses.
Use your website and approved files to start. Other sources depend on the connectors available in your workspace.
See available sources →Intelligence
OpenAIClaudeGeminiDeepSeek
Knowledge
Notion
NotionGoogle Drive
Dropbox
ConfluencePDFs & files
Channels
WebWhatsApp*Voice (Pro)
*WhatsApp requires provider setup. Other options depend on your plan.Connected data
APIsDatabasesWebhooksCustom tools
Availability and setup vary by workspace.RESOURCES / PRACTICAL GUIDANCE
Learn how to make your website talk with purpose.
Explore the field guide for practical advice on customer questions, trusted knowledge and conversations that lead somewhere useful.
Product discoveryHelp shoppers choose with confidence
Answer product questions, explain useful differences and keep a clear next step close.
Explore ecommerce conversations →
AppointmentsMake booking start with a conversation
Help visitors understand the service, share the details that matter and move toward a suitable booking.
Explore booking conversations →
Lead generationTurn interest into useful context
Ask relevant questions and give your team a more informed starting point for follow-up.
Explore lead generation →WHERE WEBSITES LEARN TO TALK
Start with the conversation your visitors need most.
Choose one repeatable question, give your website the right knowledge and publish when the answer feels like your business.