Choose a repeatable question
Pick something your team already answers often and that visitors genuinely need.
GUIDE / MAKE YOUR WEBSITE TALK
Give your website something useful to say.
A practical path from the knowledge you already have to a website that can answer real visitors from day one.
Add the right knowledge
Bring in the pages, files and information that make a good answer possible.
Preview before you publish
Test with natural questions, tighten the next step and add the lightweight embed.
FREQUENTLY ASKED
The useful answers, up front.
Use these answers as a starting point, then shape the assistant around your own workflow.
What is ChatNexus?
ChatNexus is a no-code conversational agent for your website. It speaks from your approved knowledge, answers visitors and guides them to a useful next step.
How do I create my first chatbot?
Create a workspace, add the sources you trust, choose the job the assistant should do, preview real questions and publish when the experience feels right.
What data sources can I use?
You can start with website pages and documents, then connect APIs, databases, Google Drive, Notion, Confluence or Dropbox where available to your setup.
How can I improve answer accuracy?
Use clear source material, keep it current, set useful boundaries and test with the questions your team hears in real life.
Can I customize the appearance?
Yes. Brand colors, logos and messaging style can be shaped to fit the website and the job your assistant is doing.
Is ChatNexus suitable for different industries?
Yes. Support, sales, booking and lead capture are repeatable jobs across service, education, ecommerce, property, healthcare and other teams.
How do I deploy to my website?
When the preview is ready, place the lightweight embed script on the website you already have.
What if the chatbot is not performing as expected?
Review the source material, test the exact question, tighten the instructions and contact support with the conversation that needs attention.
How does ChatNexus handle privacy and security?
Choose the sources behind the answer, keep boundaries clear and review the security and privacy pages for the current platform information.
What support resources are available?
Use the setup guide, documentation, support page or contact the team for help with a specific workflow.
What pricing plans are available?
Free, Pro and Business plans provide a path from a focused first use case to more capable team workflows.
Can I try ChatNexus for free?
Yes. The Free plan is designed to help you test the first useful workflow without a credit card.
How do I monitor performance?
Use performance metrics, conversion tracking and reports where your plan and setup include them.
Can ChatNexus integrate with other platforms?
Yes. APIs, webhooks, live data and knowledge integrations help connect the assistant to the systems around it.
How often should I update the knowledge base?
Whenever the information customers rely on changes. A useful assistant is only as current as the sources behind it.
What are good training practices?
Start narrow, use authoritative sources, write clear boundaries and test with real phrasing instead of only ideal questions.
Can I manage multiple chatbots?
Plan capacity for multiple focused agents when different audiences or workflows need different knowledge and next steps.
How do I contact support?
Visit the support page or email the ChatNexus team with the workflow, source and outcome you need help with.