Choose the job your agent should do
Start with support, sales, bookings or lead capture. Add deeper actions when the first workflow is useful.
Multi-LLM Support
Switch between GPT, Claude, Gemini and DeepSeek based on your needs. Optimize for cost, speed or capability.
- ✓ Model fallback options
- ✓ Cost optimization
- ✓ Performance tuning
RAG Pipeline
Advanced retrieval-augmented generation with vector search for accurate, context-aware responses.
- ✓ Semantic search
- ✓ Source citations
- ✓ Hybrid search
Memory Systems
Four types of conversation memory to maintain context and provide personalized experiences.
- ✓ Buffer memory
- ✓ Summary memory
- ✓ Entity memory
Intent Recognition
Advanced NLU to understand user intent and route conversations to the right agent or workflow.
- ✓ Multi-intent detection
- ✓ Context awareness
- ✓ Custom intents
Multi-Language
Support conversations in 95+ languages with automatic detection and translation.
- ✓ Auto-detection
- ✓ Real-time translation
- ✓ Cultural adaptation
Continuous Learning
AI that improves over time based on interactions and feedback.
- ✓ Feedback loops
- ✓ A/B testing
- ✓ Performance metrics
WhatsApp Business
Connect a production WhatsApp sender through Twilio or the Meta Cloud API and let your AI agent handle customer conversations.
- ✓ Twilio and Meta Cloud API setup
- ✓ Media-aware replies and live handoff
- ✓ Guided ChatNexus setup is coming soon
Email Escalation
Automatically escalate complex queries to your team via email with full conversation context.
Booking Agent + Calendar Sync
Let users book appointments directly in chat. Syncs with Google Calendar and Outlook.
Smart Forms (A2UI)
Generate dynamic, context-aware forms inside the chat — no page redirects needed.
Lead Capture & Survey
Capture leads and run customer surveys conversationally — all saved to your CRM.
Live Handoff
Seamlessly hand off conversations to a human agent when the AI can't resolve the query.
Telegram, Instagram & SMS
Reach customers on Telegram, Instagram DMs, and SMS with your AI agent.
API & Webhooks
Connect external data sources and automate workflows via REST API and webhooks.
Database Integration
Query your databases directly from chat for real-time data access.
Google Drive
Import content from Google Docs, Sheets, and Drive files directly into your chatbot's knowledge base.
- ✓ Docs, Sheets & Drive
- ✓ OAuth secure connect
- ✓ Auto text extraction
Notion
Import pages, databases, and wikis from your Notion workspace into your AI knowledge base.
- ✓ Pages & databases
- ✓ Rich text extraction
- ✓ Tree & flat view
Confluence
Import spaces, pages, and documentation from Atlassian Confluence into your chatbot.
- ✓ Spaces & pages
- ✓ HTML to text conversion
- ✓ CQL search support
Dropbox
Import files and documents from your Dropbox account with folder browsing and search.
- ✓ File browser & search
- ✓ PDF, DOCX, TXT, CSV
- ✓ Token revocation
Brand Customization
Match your brand with custom colors, logos, and messaging style.
Custom Workflows
Build complex conversation flows with our visual workflow builder.
API Access
Connect custom applications and automate workflows with the API & Webhooks add-on.
Performance Metrics
Track response times, satisfaction scores, and conversation quality.
Conversion Tracking
Monitor lead generation, sales conversions, and revenue attribution.
Custom Reports
Create custom dashboards and export data for deeper analysis.
Data Security
End-to-end encryption and data protection built into every plan.
GDPR Compliant
Full GDPR compliance with data privacy and user consent management.
Role-Based Access
Granular permissions and multi-team support for enterprise deployments.
Know what’s included before you choose
Compare the essentials at a glance, then choose the plan that fits how you want to grow.
AI credits are the customer-facing usage unit. Messages measure conversations; provider tokens are used behind the scenes to calculate model cost.
Put ChatNexus where your customers already ask questions
Turn approved business knowledge into reliable answers, guided actions and a clear path to a person when it matters.
Connect your knowledge base
Bring your existing sources into ChatNexus so answers stay grounded in the information your business already trusts.
Make it feel like your brand
Set the colours, copy and logos of your chatbot so the experience feels like a natural part of your website.
Tune the AI model
Tune temperature, response length and model choice to balance response quality, speed and cost for your use case. AI credits are calculated from the model and the work each response requires.
Deploy your AI assistant
Add ChatNexus to your website or app in minutes, then let it handle the first conversation and guide visitors to the next step.
See what your conversations are doing
Track questions, handoffs and outcomes so you can improve the experience—and see where conversations create value.
Everything you need to turn conversations into progress
- Give customers a useful answer at the moment of intent
- Keep your team focused on conversations that need a human
- Turn more questions into enquiries, bookings and next steps